Off-campus users are experiencing problems logging into the proxy server to access Dalhousie eResources. This issue has been reported to IT who are investigating the problem.
We apologize for this inconvenience.
Update: This issue should now be resolved.
N. N. says
Interesting. I talked to SEVEN different people today about my issue with connecting to the proxy server and they all said it was my two different computers that were the issue. Two hours wasted trying to figure out what the problem was on my end where there was likely no issue at all! Finally a gentlemen at the IT help desk helped me out with downloading a VPN app on my computer but I am still not convinced that after years of accessing online services that it was an issue on my end. One person told me that I’ll have to “just come into the library to do you work”. :/ Several others were amazingly disinterested in helping me out. Now I read that there were other users with issues too?!?!
Marlo MacKay says
We’re very sorry to hear this. It sounds like we didn’t do a good job of making all staff aware of the proxy issue. I hope you are not having any issues now, as the problem should have been resolved around 8:15 p.m. last night.