Criterion on Demand website pages are loading slowly and/or occasionally giving a connection error message.
This issue has been reported and their database management team is investigating and will fix the problem as soon as possible. Criterion on Demand will confirm when this issue is resolved.
A message has been placed on their home screen advising users of this issue. Criterion on Demand apologizes for the inconvenience.
UPDATE, Nov 2, 2020: The vendor has advised that this problem has been resolved.