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Archives for Mick Bottom

Killam Learning Commons and Windows 7

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During the summer months we will be upgrading all PC’s in the Killam Learning Commons to use the Windows 7 operating system. From Wednesday 22nd June Windows 7 will initially be installed on the three tables directly outside the Killam Help Desk in the South Learning Commons. During this trial period all other machines will continue to use the Windows XP operating system.

If you have any questions or feedback please speak to Learning Commons staff, or use the Library Feedback link provided on the Learning Commons workstation desktop.

Group Study Room Online Booking System

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The Killam Library group study rooms are always in demand, especially at this time of year. Did you know rooms can be booked online up to 7 days in advance? Log in with your NetID and password and you will be able to make one booking per day, up to a maximum of 2 hours in length.

All rooms have a whiteboard and markers are available from the Help Desk. Other rooms offer an LCD screen, PC workstation or wheelchair accessible desk. Check the Study Rooms page for more details.

Print From Your Laptop to Learning Commons Printers

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We are very pleased to announce that you are now able to print from your Windows and Mac laptops to the Killam, Kellogg and Pharmacy Library Learning Commons black and white printers.

All you need to do is install the iprint software and then install the appropriate printer. A valid NetID and password will be required. Please head to printing.dal.ca (on campus only) for further instructions.

More printers will be added across campus at a later date.

Construction on the Second Floor of the Killam

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On September 21st work began on a new hi-tech classroom space on the second floor on the Killam, next to the Upper Learning Commons.  The classroom will double as a quiet study area during non-classroom times.

Construction is expected to be ongoing until the Christmas break.  While it is impossible to ensure that this work is carried out in silence, every effort will be made to keep noise to a minimum.  To accomodate students working in the nearby study areas the noisiest of the work has been scheduled to take place early in the mornings.

We apologize for the disruption but we think you will be very happy with the results!

First Year Advising Team at Killam

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The First Year Advising team will be in the Killam South Learning Commons, and the Student Services Office, to help students throughout the summer with all kinds of issues such as class selection, the registration procedure and how to get connected on campus, to name but a few.  They will help you select classes for the fall and winter terms of your first year and will have lots of valuable information regarding adjusting to university life.

This great service starts today and will operate until September 3rd.   In the South Learning Commons they will be located on the first computer desk as you enter.  Hours of operation will be Monday to Friday 9:00am – 4:30pm for phone, email and drop in appointments. They are looking forward to meeting incoming Dalhousie students and their parents, so drop by if you can.

LCD Screen Available For Group Study

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A 40″ LCD screen has been installed in South Learning Commons Study Room G40F.  It is available for anyone to use for academic purposes; rehearsing presentations, collaborative study etc.  A VGA cable is provided, all you need is a laptop.  Simply connect the cable and press the relevant function key on your laptop.  It may be necessary to adjust the display resolution on your laptop to utilize the whole screen.  Navigators in the Help Desk will be available if any assistance is required.

To book G40F you can use the room booking system.

Zeutschel Book Scanner Trial

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We now have a Zeutschel OS12000 book scanner in the South Learning Commons.  It is situated outside the Writing Centre, next to the colour printer.  It will be on trial for approximately two weeks.  We encourage you to come down and give it a try.  Don’t forget to leave us some feedback using the provided comment cards.

Instructions on how to operate the scanner’s basic functions are provided at the machine.  When not in use an instructional video is also shown on the display screen.  Feel free to experiment with some of its more advanced features, if you need any assistance don’t hesitate to ask Learning Commons staff.

Hardware Services Now Open in Learning Commons

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I am happy to say that Hardware Services have now moved from the basement into their new location in the South Learning Commons.  Hardware Services provide computer and laser printer repairs, parts and peripheral sales, and authorized warranty service to university departments, students, staff and faculty.

Hours of operation will be Monday to Friday, 9:00 am – 12:00 pm and 1:00 pm – 4:30 pm.

I believe the integration of the Help Desk and Hardware Services into the Learning Commons offers a much improved level of service within a single location.  That doesn’t mean we’re going to stop there, we are always looking at ways to improve our service levels.

IT Help Desk Now In Learning Commons

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The Killam IT Help Desk has now completed its move into the South Learning Commons.  The Learning Commons technical assistance team have also moved into the same space to provide a central location for all IT services.  The “old’ Technical Assistance desk is still in place, but not staffed, and will eventually be removed.  If you require any assistance please come in to our new location, or just pop in to say hello!

The Help Desk will always be open the same time as the Learning Commons, so it will now have slightly extended hours than it did before the move.

The fall and winter hours of operation are normally:

Monday – Friday
8 a.m. – 12 midnight

Saturday and Sunday
10 a.m. – 12 midnight

As exams are approaching the Learning Commons/Help Desk will be opening at 8am on weekends from November 21st until Dec 19th.