The Toronto Public Library is exploring the possibility of installing an automated kiosk to dispense library materials in Union station, which is the city’s busiest subway station. As someone who used to work close to Union station and never had a chance to see the light of day (due to the underground pedways), I can certainly appreciate the convenience of this device. I often have trouble getting to my branch library during the work week, especially since I rely on public transit, so this service would certainly increase my use of public library resources. The key point, as made by Ms. Bailey, is that these kiosks are just another level of service, rather than a replacement.
These kiosks are also a great option for providing library service to remote and rural regions not easily accessible via other options such as bookmobiles.
You’ve raised a very important point, Nancy. The Halifax Public Library system, for example, extends to both urban, suburban, and rural areas, so it’s important to reach out to all constituents.
I came across fee-based book Kiosks at Glasgow and Heathrow airports last week. In this case, the books are available for purchase. The kiosks look exactly like vending machines; in fact, I think the books pop out at the bottom of the machine once you buy them.