Carl Harvey and his colleagues at the Help Desk in the Killam Library are ready to assist you!
Starting Monday, July 19 you can book a one-hour in-person appointment with a help desk technician in the Killam Library. Once logged into the booking system, choose “Killam Help Desk” in the drop-down menu. This service is for current Dalhousie and King’s students, faculty, and staff and is available Monday to Friday, 9 a.m.–4 p.m. in the Downie-Wenjack Legacy Space, the Learning Commons space in the Killam Library, main floor.
If you prefer to receive remote Help Desk assistance, you can still reach us at support@dal.ca, 902-494-HELP (4357), or toll-free at 1-800-869-3931. Remote assistance is available Monday to Thursday from 8 a.m.‒9 p.m., Friday from 8 a.m.‒6 p.m., and Saturday and Sunday from 10 a.m.–6 p.m.