Document Delivery Services has recently applied an upgrade to the request management system which now permits you to use the same username/password combination to access the document delivery web forms as you use to access your Novanet library account. The username for both systems is, as it was, the 14 digit Dalhousie barcode. The password will be the password used to access your Novanet library account. Normally this password would be the last 4 digits of the phone number on file at Circulation, but patrons who have changed their password in Novanet should now use that password to login to the document delivery web forms.
The upgrade permits immediate access to the forms after registration at Circulation, but it also requires users to have an up-to-date Circulation record. If you have any difficulty accessing the document delivery request forms, please contact any Dalhousie Library Circulation department or Dalhousie Document Delivery Services for assistance. We apologize to any of our patrons who might have experienced difficulties accessing these forms during this transition period. Your patience is appreciated!