Dalhousie Libraries and Dalhousie University’s Information Technology Services have joined forces to set up a new IT Help Desk in the Sexton Library. The new Help Desk is in the circulation area, adjacent to the Reference Desk, and provides general assistance with issues such as:

– Windows & Mac computers and associated applications
– Getting connected to campus network (wireless, resnet, ethernet)
– NetID management (activating, resetting password etc.)
– Email (use of WebMail and email client programs)
– Web browsing and other general computing
– Online web learning (OWL)

The Help Desk is staffed Monday–Friday, 8:30 a.m.–4:30 p.m. You can visit in person, call  494-3139 or email sexton.helpdesk@dal.ca