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Research Profile 2: Kevin Quigley

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Republished from Faculty of Management, Research, Research Profile

FoM Research Profile

Kevin Quigley, School of Public Administration

Scenario planning and the future of tourism for persons with disabilities

With Lorn Sheehan, Rowe School of Business, Faculty of Management

Dr. Kevin Quigley

The global tourism sector has been devastated by COVID-19: financial losses in the sector are already more than five times the loss experienced during the 2009 global financial crisis. This impact will require a significant industry realignment; there will be an intense search for efficiencies.

As the tourism sector finds its footing, how will the sector meet the needs of persons with disabilities? They may have a heightened sense of risk as a result of the pandemic, be more susceptible to diseases, need better access to health services when on holiday, require assistive devices and enhanced sanitation protocols and contact-less technologies. Information will have to be communicated in accessible formats. Persons with disabilities may require assistance that challenges aspects of social distancing directives and border controls. They are often avid travelers whose right to accommodation is protected by law if not always in practice. Prior to COVID-19, accessible tourism was expected to represent 25% of the market by 2025.

This project examines the governance of ambiguous risks—for which there are legitimate, competing and irreconcilable knowledge claims—that currently manifest in discussions about tourism and persons with disabilities as a result of COVID-19. The intuitive logics school of scenario planning provides an effective way to address the issues that result from ambiguous risks. The project will juxtapose experiences in Atlantic Canada and Scotland.

Research supported by the Social Sciences and Humanities Research Council.

Michelle Hunter: CEGE’s Extraordinary Legacy

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Michelle Hunter
Acting Director
CEGE, Dalhousie University

Michelle Hunter exemplifies the best of what CEGE offers students – a compassionate voice on the other side of the phone.   Anyone who embarks on the MBA(FSL), MPA(M) MIM academic journey appreciates how important it is to reach someone who can help them achieve a home-work-study balance.  Michelle has been there for hundreds of CEGE students over the years.  Additionally, there is engagement with students, Alumni, staff, and faculty through the CEGE Connection, an initiative to build and foster a virtual community that thrives on the exchange of knowledge and experience.

In a recent interview, Michelle reflected on CEGE’s extraordinary legacy.

 

Michelle Hunter

I have been with the Centre for Executive and Graduate Education for 20 years.  It has been an extraordinary experience.  Although the Centre has had a few name changes; new programs added and some retired, some programs have undergone major re-design, and the delivery model has evolved significantly; relativity speaking – the students in the MBA (FSL), MPA (M) and MIM have remained constant.

Students enrolled in one of the CEGE programs have made a choice to achieve a personal goal of earning a master’s degree and when they do achieve this goal it is a very special accomplishment.  I recall in the early days of the programs, returning to studies was not even a consideration for most of our students. Putting their careers on hold to go back to school was not realistic or feasible.  When Dalhousie offered the opportunity to earn a master’s degree while continuing to work toward furthering their careers,  it was a personal and career goal that was now achievable.

It is wonderful to connect with the students in the program and to continue the connection after they graduate.  The first initial conversation is typically when someone inquiries about applying to the program or after they have been accepted. We have a conversation about program planning or resources Dalhousie has to offer.  It is a great feeling to know that I can assist someone, even in the smallest of ways, to achieve their goals.   What I most enjoy talking about with our students is the personal connection: learning about their families, their careers, and how they are applying what they are learning in the program and implementing this new knowledge in their personal and professional lives.

It is an honour to work with the students, they inspire me –  they are committed, goal oriented and dedicated to lifelong learning.

Michelle Hunter
Acting Director, Centre for Executive and Graduate Education
Faculty of Management, Dalhousie University

From the CEGE Connection Archives first Published June 2, 2020

Dr. Carolan McLarney: Lessons of Exploration

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The Rowe School of Business through the Faculty of Management has many innovative and exceptionally talented Professors.

Dr. Carolan McLarney is one of them as evidenced by her recent collaboration efforts to facilitate a virtual presentation with a Dalhousie alum who recently climbed Mount Everest.

Professor McLarney enhances the Strategic Leadership and Change capstone experience with lessons of exploration, communication and leadership that resonate and inspire program participants involved.

Dr. Carolan McLarney and Dalhousie alum Kevin Walsh (DDS’90)
in the new state-of-the-art studio in the Centre for Executive and Graduate Education in the Faculty of Management.

Dr. McLarney’s virtual presentation during the Strategic Leadership
and Change capstone course (MBA FS/L).

What lessons can students gain from the Mount Everest lecture and presentation?

Dr. Carolan McLarney:

There are three big lessons that come from the Everest lecture and were reinforced by Kevin’s presentation.  First, we need to be more open to others.  We must listen to what they tell us, understand what they see in us, and know that at their core they are genuinely good. Second, we need to create safe places within our teams (be they at work, in our communities or at home).  These need to be places where all ideas are discussed and people engage in constructive dialogues.  Finally, we need to be more accepting of the complexity in our world.  Given what we have experienced over the past 18 months, I hope we have learned that many times in life things happen that are unexpected and difficult to perceive or comprehend.  However, if we are open to those around us and have created safe spaces for everyone, then we can do the impossible: we can climb our own personal Everest.

 

 

 

Republished from Dal News

Stephen Abbott – August 27, 2021

MOUNT EVEREST ASCENT CARRIES CAREER LESSONS FOR DENTISTRY ALUM

Stephen Abbott – August 27, 2021

Rappel practice. (Provided photos)

From the peak of the highest mountain in the world to his dental practice in Windsor, Nova Scotia, Dalhousie alum Kevin Walsh (DDS’90) has learned a lot about leadership and strategy. It’s those lessons he shared with Dal graduate students this week.

Dr. Walsh, who summitted Mount Everest earlier this year, spoke with Carolan McLarney’s Strategic Leadership and Change capstone course for students in the MBA Financial Service and MBA Leadership programs.

For years, Dr. McLarney has been teaching a case study about the 1996 Everest disaster where eight mountaineers died in a blizzard. She asks what can be learned from the tragedy, from the perspective of a business professional. So, when Dr. McLarney saw an article about a Nova Scotian Dalhousie alum climbing Mount Everest in the middle of the pandemic, she wondered if he’d be interested in speaking with her students.

“I found his email address off his dental practice and wrote to him. He wrote me back and said, ‘I would love to chat about my time on Everest and climbing — but I’m in Kathmandu,” she says. When he got back in Canada, Dr. Walsh called her up and they were able to arrange a virtual presentation through the new state-of-the-art studio in the Centre for Executive and Graduate Education in the Faculty of Management.

Chain of command

In his presentation, Dr. Walsh discussed all the different aspects that go into summiting Everest, from training to preparation and communication.

He got hooked on mountaineering while stationed in Germany as a military dentist. He and his brother came across a mountain-climbing school and decided to try it out. At the time, he never thought he would climb Everest, but eventually after gaining more experience that once far-fetched idea became reality.

“Eight years ago, I decided I was ready for Everest, and I needed to make sure I had the proper training and planning,” he says.

After his extensive training, he left Nova Scotia earlier this year and his group summitted on May 23. It takes about 60 days to safely climb the almost 9,000-metre-tall mountain.

“Mountaineering is inherently a risky undertaking, especially if you’re not prepared. Leadership is so, so important,” Dr. Walsh says. “We had a great leader. I picked the guy I wanted to go with.”

“The chain of command has to be clear. If anything goes wrong, there needs to be a ‘buck stops here’ approach from the leader. It has to be clear who is in charge of what.”

‘Almost anything is possible’

Dr. Walsh, who has operated his family dental practice for 27 years, is no stranger to running a business.

“Getting your headspace around an expedition of this magnitude — planning, preparation is key and that applies to the business world. Having faith in your coworkers, or in the mountaineering case your fellow climbers is super important. You rely on each — you’re hanging off a rope together — and I think that lesson is also true in the corporate world.”

Dr. McLarney says she thinks the MBA students — who come from a diverse range of industries — walked away understanding “what it is to pursue your passions and be a good global citizen.”

Dr. Walsh echoed that sentiment while reflecting on his experience. “If you set your goals and have a plan and put it all in motion, almost anything is possible. I wouldn’t have guessed 10 years ago that I would have been standing at the top of the world back in May, but with the right approach you can get stuff done.”

Advance Your Career Through Blended Online Learning – MPA(M)

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DRIVING YOUR DEVELOPMENT

CENTRE FOR EXECUTIVE AND GRADUATE EDUCATION (CEGE)

Learn from Wherever You Are!

Develop your leadership and strategic knowledge management skills. Our experiential learning model allows you to apply your new competencies in your workplace with your very first course.

PROGRAM OVERVIEW

The MPA (M) is designed to meet the needs of not-for-profit and public service professionals seeking to enhance their careers. The program provides the flexibility of online instruction while ensuring an educational experience that is rigorous, relevant, and practical.

Designed and delivered by internationally recognized academics and senior public service practitioners, our program’s optimal blend of theory, analysis and day-to-day practical learning gives you a unique framework to address the complex national and global issues that leaders and executives face today and in the future.

DIPLOMA OPTION

The MPA (M) offers a seven course Graduate Diploma option. Recipients of the Graduate Diploma may elect to continue their studies to earn the Master’s degree

ADVANCED STANDING/PLACEMENT

Dalhousie recognizes several professional designations. Consult the department for more information.

Flexibility: Enjoy a highly flexible timeframe that caters to your lifestyle and learning needs. Our program’s blend of distance and face-to-face learning provides you with an opportunity to learn from
anywhere in the world.

Networking: Build a lifelong network of like-minded professionals across Canada.

DEVELOP YOUR COMPETENCIES

All courses in the MPA (M) program focus on the development of skills, knowledge and capabilities that will prepare you to manage and lead public sector organizations. Each course exposes you to the theories, concepts, applied techniques and current issues affecting the modern state and society and public governance. Graduates of the MPA (M) program will be able to effectively make decisions by applying a best practices approach to management.

BLENDED/ONLINE LEARNING – THE DALHOUSIE EDGE

The MPA (M) is a part-time program delivered primarily online, complemented by onsite intensives.

Instructors in the program are award-winning teachers with broad experience in distance education, research, and consulting. Our highly experienced team in the Centre for Executive and Graduate Education (CEGE) ensures high quality online learning.

 

LEARN FROM WHEREEVER YOU ARE

Designed for dedicated and goal-oriented mid-career professionals, programs delivered through the Centre for Executive and Graduate Education (CEGE) can be tailored to meet your needs.

Learn from wherever you are: Our blend of distance and face-to-face learning lets you study from wherever you are. Courses are delivered via the university’s online learning system, concluding with a two to five day face-to-face intensive component conveniently held in cities across Canada.

Flexible program options: You can complete your degree in as few as two and a half or as many as seven years, giving you the flexibility you need to balance your learning needs with your lifestyle and current professional responsibilities. Choose from a list of courses available year-round.

Learner-centred approach: Our award-winning instructors use an array of integrated learning technologies to provide you with a dynamic and interactive online learning environment.

Support centre dedicated to mid-career learners: The CEGE team will ensure you have the information and resources you need to focus on. driving your development and advancing your career.

CONTACT US


We are here to assist you every step of the way.

Apply Now: dal.ca/mpam

EMAIL: cege@dal.ca I TEL: 902.494.6391
TOLL FREE: 800.205.7510

School of Public Administration
Faculty of Management I Dalhousie University
Halifax, Nova Scotia, Canada B3H 4R2 ‘

Dr. Binod Sundararajan: Welcome to Dalhousie University Fall 2021

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Interim Director, Rowe School of Business; Associate Professor of Management; Academic/Research Director, CeLNET

 

A very warm welcome to all the MBA Financial Services and MBA Leadership students, new and returning. Each of you has been in the program or has arrived into this program, because each of you envisioned what you would be doing in the coming years, the roles you would be performing in the organizations you work for, and the impact you will be having in your communities in particular and the society in general. Each of you has embraced Volatility, stared Uncertainty in the eye, patiently peeled layers of Complexity to unravel complex issues, and used deliberate and clear communication to drive away the fog of Ambiguity, as you have navigated COVID19 and its direct and indirect effects on your lives.

As VUCA Navigators, you have all actively engaged in the process of improvisation of human behaviour (bricolage) and as managers and leaders in your chosen fields, you have demonstrated the willingness to adapt, be agile, imbibe input from all corners, embraced and celebrated diversity and diverse perspectives, and made decisions for the betterment of your organizations, your family and friends, and yourselves.

While the MBA program will provide additional challenges, we are confident that each of you will be very successful as your return to taking courses (regardless of how long the break was between the last time you were taking classes/courses). As some wise person said, “it is not perfection, but progress” that one needs to work for, and Michael John Bobak says, “All progress takes place outside of your comfort zone”. I end with a quote from Swami Vivekananda – “Arise, awake, and stop not till the goal is reached”, with a caveat that goal clarity is important. We wish you all tremendous success in the program.

Dr. Binod Sundararajan
Interim Director
Rowe School of Business
Associate Professor of Management
Academic/Research Director, CeLNET
Dalhousie University
September 2021

 

Advance Your Career Through Blended Online Learning – MIM

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DRIVING YOUR DEVELOPMENT

CENTRE FOR EXECUTIVE AND GRADUATE EDUCATION (CEGE)

Learn from Wherever You Are!

Designed for dedicated and goal-oriented mid-career professionals, programs delivered through the Centre for Executive and Graduate Education (CEGE) can be tailored to meet your needs.

Learn from wherever you are: Our blend of distance and face-to-face learning lets you study from wherever you are. ‘courses are delivered via the university’s online learning system, concluding with an intensive component over two to three days, held in cities across Canada.

Flexible program options: You can complete your degree in as few as two and a half or as many as seven years, giving you the flexibility you need to balance your learning needs with your lifestyle and current professional responsibilities. Choose from a list of courses available year-round.

Learner-centred approach: Our award-winning instructors use an array of integrated learning technologies to provide you with a dynamic and interactive online learning environment.

Support centre dedicated to mid-career learners: The CEGE team will ensure you have the information and resources you need to focus on driving your development and advancing your career.

THE MIM PROGRAM DEVELOPS LEADERS

Information Management: Focus on the strategic importance of information as a resource. Establish appropriate 1M goals and processes and lead the process of organizational change.

Enterprise Architecture Management: Identify, analyze, and evaluate methods, tools, concepts and best practices to articulate how processes and technology can be used to manage information resources in accordance with legislation, as well as relevant internal policy, procedure and guidelines.

Risk Management: Identify, analyze, evaluate, and mitigate risks associated with information resources throughout their life cycle.

Information Security Management: Identify, analyze, and evaluate processes while ensuring the confidentiality, integrity, and availability of information resources. 

BLENDED LEARNING – THE DALHOUSIE EDGE

The MIM is a part-time program delivered primarily online, complemented by onsite intensives. Instructors in the MIM program are award-winning teachers with broad experience in distance education, research, and consulting. Our highly experienced team in the Centre for Executive and Graduate Education (CEGE) ensures high quality online learning.

The MIM offers interim credentials enroute to graduation: Certificate in Information Management and Graduate Diploma in Information Management after three and six courses, respectively.

 

DRIVE YOU DEVELOPMENT

Develop your leadership and strategic knowledge management skills. Our experiential learning model allows you to apply your new competencies in your workplace with your very first course.

PROGRAM OVERVIEW

The first of its kind in Canada, the Master of Information Management (MIM) program builds on your existing knowledge and experience to develop the skills and best practices in critical information, risk and change management that you need to lead your organization to excellence.

Career Opportunities: Develop the insight, vision, and skills necessary to lead at a global level in today’s knowledge-based society.

Credentials: Earn two major IM credentials while you work toward your master’s degree.

Flexibility: Enjoy a highly flexible timeframe that caters to your lifestyle and learning needs. Our program’s blend of distance and face-to-face learning provides you with opportunity to learn from anywhere in the world.

Quality teaching: World-class academics deliver our program from an award-winning Faculty of Management – all part of a university that leads in management education.

Networking: Build a lifelong network of like-minded professionals, in Canada and internationally.

CONTACT US We are here to assist you every step of the way.

Apply Now: dal.ca/mim

EMAIL: cege@dal.ca I TEL: 902.494.6391
TOLL FREE: 800.205.7510

School of Information Management

Faculty of Management I Dalhousie University
Halifax, Nova Scotia, Canada B3H 4R2

 

Advance Your Career Through Blended Online Learning – MBA(FSL)

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DRIVING YOUR  DEVELOPMENT

Through our blended online MBA programs, working professionals can stay focused on their career while advancing their management and leadership competencies. Developed and delivered by Rowe School of Business professors and world-class academic and industry experts in close collaboration with employers and industry associations, each program is delivered with the internationally recognized academic excellence on which Dalhousie has built its reputation.

MBA FINANCIAL SERVICES

In the accredited MBA (FS) program, Financial Services professionals will develop practical and relevant skills and knowledge for the workplace. Financial Services professionals will develop advanced critical analysis and decision-making skills and deepen their understanding and ability to have positive impact in managerial and client service roles. The combination of our exceptional faculty and the real-life experience of our affiliates has created the best MBA program in the country to meet the needs of working financial services professionals seeking an advanced degree.

MBA LEADERSHIP

The MBA (L) program is designed to enable mid-career managers to enhance their Leadership management capabilities and to become exceptional leaders and managers in a broad range of organizations. Our faculty specializes in leadership theory and practice and will help you develop advanced competencies, skills and behaviours required to lead people and organizations through complex issues. This program will enable you to respond strategically to management challenges and work towards your career goals, without leaving the workforce.

MBA PROGRAM FLEXIBILITY

For dedicated professionals, conventional graduate programs can be difficult because they require regular on-site attendance. Our MBA (FS) and MBA (L) programs overcome this dilemma with blended-learning experiences, which are available through state-of-the-art online learning. You study when you want, where you want. This gives you the opportunity to continue to work full time, focusing on your career goals, while simultaneously achieving a graduate degree.

BLENDED/ONLINE LEARNING – THE DALHOUSIE EDGE

Online learning is enhanced by asynchronous educational resources including readings, videos, discussion posts, blogs, and audio files. The real time elements include Live Classroom, tutorials, Collaborate, Adobe Connect and Skype sessions ensuring rich personal connections with your professors and class participants. At the end of each term, course participants meet for a three-to-five-day F2F sessions in selected cities across Canada.

CONTACT US


We are here to assist you every step of the way.

Apply Now: dal.ca/blendedmba

EMAIL: cege@dal.ca I TEL: 902.494.6391
TOLL FREE: 800.205.7510

Centre for Executive and Graduate Education
Faculty of Management I Dalhousie University
Halifax, Nova Scotia, Canada B3H 4R2

 

Dr. Teresa Cyrus: Understanding the Forces that Bring People Together

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Dr. Teresa Cyrus, Instructor of Business Economics
Associate Professor, Department of Economics

“We have found that students learn more and perform better when they know more of their fellow students. COVID-19 is making it more challenging to meet each other, so anything we can do to help students develop connections is so worthwhile.”

Dr. Teresa Cyrus

 

Dr. Teresa (Tess) Cyrus is an associate professor in the Department of Economics.  She studies international trade and bilateral trade flows with an emphasis on how culture plays a role in these processes. Her research focuses on understanding the forces that bring people together.  As a professor, she is dedicated to improving introductory economics classes by using active-learning teaching and sharing her passion for how economics influences our choices and way of life.

In a recent virtual interview with CEGE Connection, Dr. Cyrus spoke about her commitment to cultivating a creative environment that fosters engagement and applied learning.

Dr. Teresa Cyrus:

I tell students that economics always becomes a more popular field of study during recessions. I am not trying to make light of the challenges that firms and individuals face during tough times, just acknowledging that these days, it is even more important than usual to understand the forces that influence our jobs and our lives, and to have a framework for understanding what kinds of government intervention in the economy are justified.

I enjoy teaching MBA students because they are on the front lines of the economy. As a tenured professor, I am insulated from market forces, but my students understand the market in a visceral way, as their jobs and livelihoods are literally on the line when the economy goes downhill. I get so much out of seeing how our students interpret the course material and apply it to their own lives. I really learn from their experience.

My research on international trade focuses on the push and pull factors that influence bilateral trade flows. A recent theme has been the cultural links that provide a framework for interactions; the more we know about others, the more we can learn from them and experience the gains from trade.

In a project with one of my colleagues in the Economics Department, we have surveyed our first-year students to try to determine what helps them succeed, and we have found that students learn more and perform better when they know more of their fellow students. COVID-19 is making it more challenging to meet each other, so anything we can do to help students develop connections (like the CEGE Connection blog!) is so worthwhile.

Dr. Teresa Cyrus, Instructor of Business Economics
Associate Professor, Department of Economics

Faculty of Science Award for Excellence in Teaching, 2019.
Dalhousie University Outstanding Faculty Advisor Award, 2015.
Dalhousie University Economics Department Teaching Award, 2004
 

We invite you to listen to Dr. Cyrus’s informative interview on Soundcloud by Sciographies, a radio show and podcast about the people who make science happen, presented by The Faculty of Science and campus-community radio station CKDU.

The Centre for Executive and Graduate Education Welcomes New Students

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6100 University Avenue

This week, the Centre for Executive and Graduate Education will officially welcome new students to Dalhousie.

A Virtual Orientation session will be held for all our incoming MBA Financial Services, MBA Leadership, MPA(Management) and MIM students.   This event will provide an excellent opportunity for incoming students to connect with CEGE’s program director and program support team as well as hear from a recent graduate.

We want our students to know who we are and how we can assist them on their academic journey at Dalhousie.   The session will discuss the courses, feature the services available to distant students and provide an overview of Brightspace, our course management system.  This is a time to celebrate our Dalhousie history and community.  We promise that even the discussion of the registration regulations will be entertaining. By the end of the orientation, students will know that they are a part of the CEGE Connection.

We look forward to meeting our new students and welcoming them to the Dalhousie community.

Michelle Hunter

MIM Administrative Associate Director

CEGE Acting Director