“As human beings, we communicate not only to exchange information, but also to satisfy our basic social needs, including a sense of connection and inclusion, which comes with belonging to a particular group. We need to love and be loved, build and sustain relationships, as well as give and receive empathy. It means we all have the need to connect emotionally with others on a personal level. We need to know that other individuals understand us and take our desires into consideration.”
– Dr. Oksana Shkurska-
Dr. Oksana Shkurska, Assistant Professor, Rowe School of Business
Read Dr. Shkurska’s full article here