Tyler Campbell, MPA(M) 2016, Director Children and Social Services for City of Greater Sudbury contacted his professor for program evaluation asking if she could offer an in-service to some of the employees of the City. Dr. Kaireen Chaytor agreed and headed off to Sudbury to give a course. Participants developed evaluation frameworks for the various initiatives they are undertaking. The visit included sessions with all managers on building evaluation capacity and an evaluation culture. It’s a wonderful example of the implementation and impact of the education gained by our on-line students – the impact often invisible to us – both as individuals and as an institution.