Dalhousie University Hosts AUCTC 2014

The Atlantic Universities and Colleges Technology Conference (AUCTC) is an annual meeting of IT professionals from Atlantic Canada’s post-secondary institutions.

We are excited to host this one-day event near our Faculty of Agricultural campus in Truro. The Best Western Plus Glengarry Hotel is the site of this year’s conference.

The duration of this year’s event is a jammed packed one day professional development opportunity. This year’s theme is ‘Share the Future’.

‘Share’ your knowledge and expertise. ‘Share’ your ideas, your tips, and pitfalls. ‘Share’ your experiences with new technologies and collaboration initiatives.

‘Share’ the Future of IT.

Register now at auctc2014.dal.ca


 Information Update 2014

Much more is available in IT Information, News You Can Use.

10-Digit Dialing Changes Come to Nova Scotia and PEI

The 902 area code is reaching capacity and thus, the Canadian Radio-Television and Telecommunications Commission (CRTC) will be introducing a new one this fall – 782. As a result, effective August 23, 2014, all calls, including local calls, will require 10-digit dialing within Nova Scotia and PEI.

This will impact all business, consumer phone lines, mobile devices and services in Nova Scotia and PEI.

What is not impacted?

  • Existing numbers will not change
  • 4 digit dialing within the 494 exchange in Halifax
  • 4 digit dialing within the 893/896 exchange in Truro
  • Long-distance calling remains the same
  • Provincial 911 service
  • Local dialing rates will not change

Prepare now by adding 902 where you can

  • Personal contact lists on PCs, MACS, systems, mobile devices
  • Fax machine speed dials
  • Personal speed dial lists on your phones
  • Phones that are manually forward to voice-mail, cell phone and/or other external numbers
  • Email signatures
  • Stationery
  • Web pages

For more complete information, see the Today@Dal article or visit the 10-digit Calling page in myDal.

New Dalhousie File Share Service

The new Dalhousie File Share service is a web based file sharing service.

Share your information with others and give them access to your latest documents, your pictures, or anything else you want them to see.  You can share files publicly or privately.

  • It supports increased upload file size from the current 2 GB to 5GB.
  • Email notifications when sharing information with others.
  • Document thumbnails to help recognize and find information quicker.
  • Better security throuch encryption, logging and enterprise support.

A user guide will be made available to you in the document list once you login using your NetID@dal.ca and password at https:://fileshare.dal.ca.

For technical assistance, please email support@dal.ca

Respecting Privacy, Safeguarding Data, Enabling Trust – CONFERENCE REGISTRATION


Join us for Data Privacy Day, February 19, 2014, 1:00 - 5:00 pm as Dalhousie University again hosts a half-day conference focused on privacy.   Come and learn how to protect your privacy and why it matters.

To accommodate growing attendance and interest in this topic we have moved the location to the Ondaatje Hall, Marion McCain Arts and Social Sciences Building, 6135 University and slightly changed the structure of the day to still provide networking opportunities.

We are very pleased to have Chantal Bernier, acting Privacy Commissioner of Canada, and Tracy Ann Kosa, Senior Strategist at Microsoft, as our opening and closing keynotes.

Additional speakers include Carrie Gates, Dalhousie alumnus and Chief Scientist at Dell and Graham McWaters, Canada’s leading expert on identity theft protection.

Register Now!  Visit: www.dal.ca/dataprivacyday.  The low cost registration (free to students) is required and includes a mid-afternoon networking break with refreshments plus eligibility for door prizes.  The event is open to all members of the public.

Dalhousie has championed Data Privacy Day since it began in 2008. For more information visit StaySafeOnline

IT Information, News You Can Use

Wondering what’s new in IT this year?  Have you signed up for Dal Alert, the university’s text messaging alert system for unpredictable events such as significant campus closures (snow days!)?


Are you aware of what is appropriate (and inappropriate) use of University network and computing resources?  Want to find out the best ways to keep your information safe?


What about other tips, like how to send large or multiple files?  Or what software is available for “free” for staff and faculty members.


Answers to these questions and more are available in  IT Information, News You Can Use.


Need assistance, contact the Help Desk  at helpdesk@dal.ca, or phone 494-2376. Call, click or walk in.


Just another iPhone upgrade?

Any day now, iPhone and iPad users will get a familiar notice that indicates new operating software is available, would you like to upgrade?

Learn more at Fresh Air Program, Beyond the Shadows

This is worth paying attention to for a few reasons.

First, this defines an incredible strategy of  keeping so many users on their most current software.  Most iPhone and iPad users will quickly download and upgrade the software without giving it much thought.  There is implicit trust in Apple.  They will remain on the leading edge and their iPhone will suddenly have a new look and feel to it again.  Or, they do it simply because the little magical device prompted them to.  If only we, in universities, could maintain such software currency with ease, trust and familiarity.

Second, who’s going to complain?  Apple has figured it out.  Give the users reminder tweaks, and while some may opt not to upgrade right away, resistance is futile.  Why wouldn’t you?  It’s so easy.

And third, this particular upgrade will have some paradigm shifts in the presentation of the icons and their views on the small screen.  Some users will need to spend a little time with it and get used to new features.

And they say at the end of the short radio piece, “most people shouldn’t have a problem finding their way around the new software.”

Let’s see.


Microsoft Retires Support of Windows XP, April 2014

Microsoft has announced that as of April, 2014, all support for the Windows XP operating system will be retired.

Consequently, and to prepare departments currently relying on these older computers, ITS advise it will no longer support Windows XP computers as of September 2013.   Any Windows XP computers will have a DNR (do not resuscitate) status.


At the end of March, 2014, all computers with Microsoft XP will need to be removed from the university network.

Here’s why. When Microsoft announces retired support for an operating system, security updates will no longer be sent. That will pose an unacceptable security threat to our network.

In anticipation, ITS will begin the process of helping departments identify and transition from Windows XP in the coming months. This planning will include an identification of XP computers, options for replacement and leasing options.

Departments with a significant number of XP computers will be contacted by Client Services in the coming months,  but if you would like more info or to start, please call Client Services at 494-3834, or email us at client.services@dal.ca.


Microsoft Office 2013 – Now Available to Faculty and Staff

As part of Dalhousie University’s site license for commonly used Microsoft products, the latest version of Microsoft Office is now available. Our license allows for installation of this product on any university owned or leased computer system (student-owned computers are not eligible).


Office 2013 is a recommended upgrade for those running Windows 7 as it will align visually with Microsoft Office 365 which is being rolled out this summer to enhance email, calendar, unified communications and collaboration services on campus. For more information on Office 365 you can visit dal.ca/Office365 .


 To obtain a copy of Microsoft Office:

  • Visit http://software.dal.ca
  • Authenticate with your NetID and password
  • Choose the product you want
  • Download and install on your computer

Note: Office 2013 is not compatible with Windows XP or Vista. Your computer will need to be running Windows 7 or higher to use this program.


If you have any further questions regarding this product, please contact the Help Desk at helpdesk@dal.ca or phone 494-2376.


Microsoft for New Email and Calendar at Dalhousie!

Dalhousie University has finalized an agreement with Microsoft to provide email, calendar and other services to the university community through its Office 365 for Education platform.

  • What does this mean for you?
  • What does this mean for the University?
  • What’s next?

Visit Dal News and the Dal Office 365 website to learn more!  Our team is excited to work with you in implementing this exciting next phase in Dal’s IT services.